Player insights
Keep player feedback connected to the exact frame and setup. RI brings recorded responses and repeat-setup preferences into view, so the next conversation starts with what the player actually told you.
RACQUET INTELLIGENCE (RI)
Racquet Intelligence. Insights for every side of your shop.
Racquet Intelligence (RI) turns your setup history, player feedback, and shop activity into useful observations. Get to know your players and your business better with every recorded job.
Shop insights
See the rhythm of your bench with median turnaround across completed jobs. Follow the source records to understand how long work takes from intake to ready, and bring that context into planning your day.
Racquet insights
Give every physical frame its own history. RI shows intervals between completed visits on the same racquet when enough history is available, so you can discuss restringing routines with the player. Visit timing describes calendar history, not string life or playing hours.
Inventory insights
See which shop string containers are below your stock thresholds, with active reservations included in available length. Review the material records and upcoming jobs to decide what needs replenishing.
Every insight has a source
Open the records behind each RI observation to see its evidence and limits. Visit intervals describe calendar timing, and comfort feedback reflects the player’s experience. Your judgment guides the next setup.
