Follow the order
Keep updates connected to the order and player so the counter can see the context.
Player memory / Messages
Keep players in the loop.
Keep customer conversations and order updates close to the stringing work.
ILLUSTRATIVE EXAMPLE
Messages in practice.
- Order
- RB-1041
- Update
- Your racquet is ready
- Demo workspace
- Message simulation recorded
Respect contact preferences
Save the player’s mobile number and explicit opt-in for order-received and ready-for-pickup texts.
Explore safely in the demo
The demo records simulated updates without sending messages. Live order texts depend on the shop’s configured messaging service.
